Customer Testimonials
George Gee Service team of Mark and Christopher responded quickly to the recall service needs on my Telluride. Christopher also reviewed notified me of the 45K mile service recommendations for throttle body cleaning and differential fluid change which I took. Others I had completed myself. Very quick and job done right the first time.
Very efficient. Very professional car was ready when promised no add on services very thorough and truthful.
Brody took such good care of us. He really listened and cared! He calmly ensured our concerns were relieved. We love our Toyota!!!
Bought a brand-new $71,000 Kia Telluride from George Gee Kia in Liberty Lake and it had a dent in the hood with paint damage at delivery. They told us to get estimates, which we did — $1,500 to fix it properly. Instead of standing behind the sale, they tried to send us to a Pop-A-Dent shop, then offered only $800, leaving us to cover the rest and refusing to provide a rental car while I still need one for work.
Weeks later, it’s STILL not fixed. We’ve told them if they won’t fix it properly, they can come take the car ... Read More DealerRater - Aug 26, 2026
It was a very enjoyable purchase, the salesman was very knowledgeable and very courteous. The dealership was very accommodating to my needs with my very young grandchildren . The finance was very nice to work with and not aggressive to get more items added. I would highly recommend this dealership!!
Always friendly and knowledgeable and great service. Always a return customer!!! Highly recommended them to everyone
Andrew provided excellent service and was very knowledgeable about the model. We were interested in and was able to answer every question we had. It was by far the best experience I’ve had put in a new vehicle.
Tyler was great salesmen even delivered when I couldn’t make it he was professional, and on time very proficient
Deceptive, ill-informed, and combative.
We had the unfortunate experience of dealing with George Gee Kia after taking our 2019 Kia Soul to this authorized Kia dealership due to the Knock Sensor Detection System warranty repair. The installation was relatively quick, however after leaving the dealership and driving less than 10 miles, the engine died completely and needed to be replaced. This was due to another warranty issue with the engine itself (which was also covered under warranty from Kia).
Under this warranty, the dealership is responsible for providing a loaner vehicle through their Service Rental Car (SRC) Program with Kia. Instead, they ... Read More DealerRater - Apr 14, 2026
Excellent dealership. Friendly staff all the way around. WILL MOST DEFINITELY BE A RETURN CUSTOMER!
Drew was so helpful with us and made sure no matter what! we were going to leave with a car we loved! He was with us for hours and I am so grateful Thank you so much to George Gee Kia and thank you Drew!!
Casey was very helpful and kind. Taylor is a great manager there. Great car selection.
Mark was very helpful with keeping us informed about our car repairs until the service was completed I would recommend too all my friends
Had a great experience just went there to have a key made but walked out with a brand new car sales person gave us exactly what we were looking for at a great price. Dante was a great salesperson, I suggest if you need a key made don’t go to George Gee you will walk out with a new car, LoL!!
Very professional. Christopher always kept me in loop. Very courteous. Great experience and will be back
Friendly and quick service. Vehicle was done when promised. Got a cool video from the tech as well
Fast and courteous. They took care of my car very quickly, and did a great job!
I understand the goal of the guys for saling but they know every detail of each car and the one I got had you broken dot by the windshield. Trunk door do not open by the key fog 😒 and the trunk pretty scratched.
I always receive excellent service when I bring my vehicle in for service. Advises if anything needs attention. Mark very pleasant and very courteous.
Although they had a wonderful selection of Kia vehicles, we had to deal with hassle negotiations. The trade price was the problem. We did not appreciate that we were told by the 'man in the background' that they were losing money on the trade. He did this as he came running to catch us as we walked out the door.
Great service department. Excellent customer reception and Checkin. Promptly completed service with notification of timeline. Could not have asked for more.
Waited 7 hours for my car,Chris was good, bought me a sandwich. But I am not impressed with sw30 oil, have to put winter oil in my car in October and I will have hardly any mileage on it since I don't drive it much. THAT MAKES ME REALLY MAD AND MORE EXPNENSE!!!!!
There very helpfull and understanding to are recent problem of kia motors thank you Very much for your outstanding service
Everyone is always so friendly and kind. The service is always fast but thorough and well done.
I’m very disappointed in their service department. I have taken my car in twice now for an oil change, tire rotation and recall work and had the same unfortunate experience both times. Arriving early for a scheduled 8 AM appointment I informed them I would be waiting and was told it would be a 2 to 3 hour wait, which was fine. At 10 AM I went for a walk outside and saw my car was parked in the back parking area. The service employee informed me that my car had not even been looked at yet, something about work that hadn’t ... Read More DealerRater - Mar 31, 2025
My appointment was at 10.30 , 03/21/2025.As soon as I arrived , Mark made eye contact and greeted me. He kept me informed throughout the service. Over all it was an excellent experience as far as customer service goes . Thank you Mark
Dante was very professional and knowledgeable. He went the extra mile to help me with the Kia Access app. Pleasant experience.
The GMC SERVICE of our KIA,SORENTO, was EXCELLENT.
The service desk personnel were informative and affable from the beginning to the end of our visit. While the wife waited, in the service center waiting room, I, with a GMC salesman, meandered over to KIA to look and learn about the electric vehicles. The wife and I are seriously believing, we will purchase an electric car,(an suv), as our next vehicle. From the moment I was handed off to Patrick Pham at KIA, he became my friend....
Thank you Patrick, KIA, GMC and of course Mr.George Gee....
Your ... Read More DealerRater - Feb 13, 2025
Very calm and not pushy! Very helpful ! Knowledgeable in all aspects of the car. Willing to deal.
Always can get what I need/want. Great service & sales department. Highly recommend to anyone.
Mark was very helpful. Was able to get the job done in a day on time. Very happy with the service.
Service is “okay” but not great. Some questions left unanswered. Not great personal followup. Just overall “okay” service and nothing exceptional. We are not happy with the push to have work done on the vehicle that is not necessary.
Honest about length of time service will take. Also advise about service recommended for amount of mileage. Chris was friendly and courteous!
No hassle or pressure, pleasant experience. Collin was great to deal with, friendly and knowledgeable
Always good service at Gorge Gee. I have purchased over four vehicles from 2007 from Gorge Gee, and continue to buy my vehicles and services there.
Response for the service was excellent and swift. Service reps were all very accommodating and nice.
We were taken care of and our concerns were met. Mark our Servoce advisor made himself available when we had concerns. Couldn’t be happier with our service.
Great customer service, clear, concise and organized. Ken is great, very helpful and explained my service report well.
I wish people still talked to you instead of sending a text with additional service needed. Life is getting too impersonal. Customer service is dying. Your employees do the best they can given what corporate has told them to do.
I had to have a tecall service done and everyone was great. Polite and took excellent cate of us and my car. Thank you all😃
The Service Department is one of the main reasons we buy Kia. Robby and Ken have always treated as friends and have always been there when we needed care care. Excellent Service!
Very nice, no pressure , could speed up the process a bit. Ben was very helpful
Very kind people and just overall great service! Will definitely come here again for service! 🙂
Very excellent friendly and accommodating nice area to wait always fast and friendly people and good atmosphere
Thoughtful, timely, and helpful. Great experience with scheduling and overall service and help. I would and have recommended this store.
They installed the recalls and went over the parts of the car that needs fixing. Great PR team.
They were very polite and kept me updated. I appreciate the car wash and vacuum service
Work was performed on time and with no problems or pressure for any additional services. Staff was competent and proffesional.
Great service as always! Thank you so much! Everyone is always so nice and helpful.
Had a great experience with the salesman Ben. Even though it was getting late, they stayed 2 hours past closing to get everything done for me the same day. Ben made the difference between other dealers and was able to get the deal done for what I needed.
Mark was very helpful for all my questions. The service was very quick as well.
George Gee service figured out the problem with my car had to order parts. They were on backorder and they gave me a loaner that I had for a month and a half. Took excellent care of much appreciated.
Collin did a super job. Explaining he functions of the new Seltos. Financing was easy and the home delivery was super.
Ken was cheerful and knowledgeable. My only problem was a non functioning AC on my 2024 Sportage ( it should have been checked before it left factory).. KIA replaced the AC but I still haven’t received paperwork because of computer glitch.
KIA American Finance sucks, with no communication with the dealer. They charge interest on additional principle payments (they only decrease number of payments due instead of taking additional payment off of principle owed (they say they have no mechanism to do so). They only speak broken English at best. They say a third party does their accounting. I’am getting ... Read More DealerRater - Jul 19, 2024
The way Kia and George Gee handled the warranty was excellent. Communication was excellent and the car seems to be running really good. I think it was Darian who handled most of this issue. Thanks Darian, George Gee and Kia.
Wonderful, easy experience. Evan was great to work with and very knowledgeable. I give George Gee Kia a 10 out of 10!
I love getting my Kia Soul serviced at George Gee Spokane! They are friendly and prompt and I appreciate the extra effort of washing and vacuuming my car. The service staff go out of their way to make sure that we had a good experience. We will be back!
The service department is courteous and competent. The technicians are experienced and repairs are quick and accurate. The service advisors know their product and go out of the way to ensure a good experience.
I had a very positive experience dealing with the staff at George Gee KIA. I love my new 2024 Kia Seltos! I was so blessed to have Evan as my point of contact. He was very patient, friendly, kind, supportive, and personable. He helped me tremendously with the documents I needed to send in and answered all of my many questions. By the end of the week, dealing with him on a daily basis, I felt he was a "friend in my head" lol. Jessica in the finance department was wonderful. She was very upbeat, customer-oriented, knowledgeable, and very ... Read More DealerRater - May 2, 2024
Service department is a joke!! Several issues with lack of communication, showed up to get job done that was estimated 2 weeks earlier only to find out they didn't order some of the parts. Called service dept 3 times on another issue. Drove 2 hour each way only to be told that Kia didn't think it was an issue. Several other issues as well. We are done with Gee Kia!!
I came in to look at a specific vehicle and was asked what payment amount I wanted before I even got to look at it. The salesman didn't know anything about local sales tax rates, state rebate options for EVs, or much about the car itself. He also didn't seem to know the actual inventory on the lot. When we left my husband was given a handshake and I was ignored, even though I was the one buying. Overall a sloppy, disappointing experience.
Everyone is friendly and welcoming upon arriving at the dealership. Easy to check in and out.
We had a great experience at George Gee Kia. We came to the dealer with no knowledge of the Kia brand. After some deliberation we left 3 days later with a new Sportage. Thanks Nick!!
After dealing with a couple of dealerships and their nonstop calls, texts and emails almost hourly it was nice to find a dealership that didn't use harassment tactic. Bryce, our salesman was excellent and walked us through the whole process. He went above and beyond for us.
Ridiculously unprofessional group... Especially Nathan Achenson and his wife! Shame on them both for their behavior